This Privacy Policy explains how AB Code Studio (“we”, “us” or “our”) handles personal information when you visit our website, create a client account, request a service, buy a digital product or contact support.
1. Information we collect
We may collect information you provide directly, including your name, business name, email address, phone number, billing details, account credentials, project requirements, order and invoice information, support messages and files you choose to upload.
We also collect limited technical information needed to operate and secure the service, such as IP address, browser and device type, pages requested, timestamps, referral information, session identifiers, and security or error logs.
2. Payments
Online payments may be processed by an enabled third-party payment gateway such as Razorpay, Cashfree Payments or PayU. Payment-card details, CVV and UPI PINs are entered on the payment provider’s secure interface and are not stored by us. We may receive and retain transaction identifiers, payment status, payment method, amount, and limited payer information needed to confirm an order, issue an invoice, provide support, prevent fraud and process an eligible refund.
3. How we use information
- Provide quotes, products, licenses, services and client-portal access.
- Process orders, confirm payments, issue invoices and deliver purchases.
- Respond to enquiries, project communication and support requests.
- Protect accounts, investigate fraud, enforce our terms and maintain service reliability.
- Meet tax, accounting, legal and regulatory obligations.
- Send service-related messages. Marketing messages are sent only where permitted, and you may opt out at any time.
4. When we share information
We share information only as reasonably necessary with payment processors, banks, hosting and infrastructure providers, email and communications providers, professional advisers, and authorities where required by law. These parties receive only the information needed for their role. We do not sell or rent personal information.
5. Cookies and local storage
We use essential cookies for login sessions and security. The store may use browser local storage to preserve your cart on your device. Blocking these technologies may prevent account, cart or checkout features from working correctly.
6. Retention and security
We retain account, transaction, invoice and support records for as long as needed to provide services, resolve disputes, prevent abuse, and meet accounting or legal requirements. Other information is deleted or anonymised when it is no longer reasonably required. We use access controls, encryption in transit, protected credentials and operational safeguards, but no internet service can guarantee absolute security.
7. Your choices and rights
Subject to applicable law, you may ask us to access, correct or delete your personal information, withdraw consent where processing is based on consent, or raise a privacy concern. Some records may be retained where required for tax, fraud-prevention, contractual or legal purposes. We may verify your identity before acting on a request.
8. Children’s privacy
Our products and professional services are intended for businesses and adults who can enter into a contract. We do not knowingly solicit personal information from children.
9. External services and policy changes
Our website may link to third-party services with their own privacy practices. We are not responsible for those external policies. We may update this Policy when our services or legal obligations change; the revised date will be shown above.